Our vision is to work closely with our customers before and after the sale because we believe in a collaboration that goes beyond a simple transaction. Globus’s expertise is available to our customers through a variety of support services:
SPARE PARTS
We are proud to provide our clients with comprehensive support offering everything from reliable, prompt spare parts delivery and customized packages to full warehousing solutions. From our workshop to their workshop, our solution fully includes planning, procurement, and logistics.
TRAINING
We offer comprehensive onsite service training covering commissioning, maintenance, repair, and troubleshooting of Globus machinery and systems.
SURVEY and REPAIR INTERVENTION
Efficiency and swift response are the key to a good support system.
Our technicians are ready to visit your facility for commissioning or troubleshooting of Globus equipment. Additionally, we offer rapid remote diagnostic solutions to address your needs promptly.
UPGRADE AND RECONFIGURATION
Despite the long lifespan of our equipment, we recognize the need for updates due to evolving market demands and technology. Globus is always ready to upgrade and reconfigure your machinery to align with new standards and innovations.